Privacy Policy

1. Introduction

Aksorn Advisory Co., Ltd. ("Aksorn Advisory", "we", "us", or "our") is committed to handling the personal data of individuals who engage with our website, enquire about our programmes, or enrol as participants with care and in accordance with applicable Thai law, including the Personal Data Protection Act B.E. 2562 (2019) ("PDPA").

This policy describes what personal data we collect, how we use it, and the rights available to you as a data subject. It applies to all personal data processed by Aksorn Advisory in connection with our website and professional programmes.

For questions about this policy, contact us at privacy@aksornad.

2. Data We Collect

We collect personal data through the following means:

• Enquiry and contact forms: name, email address, telephone number, and the content of your message.
• Programme enrolment: name, employer, job title, email, telephone, and payment information processed by our payment provider.
• Website analytics: anonymised usage data including pages visited, time on site, and browser type via analytics tools.
• Cookies: session and preference data as described in our Cookie Policy.

Legal basis: Consent (for marketing), contractual necessity (for programme delivery), and legitimate interest (for enquiry handling and website improvement).

Retention: Enquiry records are retained for 12 months from last contact. Participant records are retained for 5 years following programme completion. Analytics data is retained in aggregated form.

3. How We Use Your Data

• Responding to enquiries about our programmes.
• Processing enrolment and managing your participation in a programme.
• Communicating programme scheduling, materials, and faculty contact information.
• Sending programme updates or information about related Aksorn Advisory courses (where you have consented to this).
• Improving our website and communications through anonymised analytics.
• Meeting applicable legal obligations, including accounting and tax requirements.

We do not sell personal data to third parties. We do not share personal data for advertising or profiling purposes.

4. Data Sharing

We share personal data only in the following limited circumstances:

• Payment processing: with our payment service provider for the purpose of processing programme fees. The provider operates under their own data protection obligations.
• Analytics: anonymised, aggregated data may be processed through website analytics tools. No individually identifiable data is transmitted.
• Legal requirements: where we are required by Thai law or court order to disclose personal data.

5. Data Protection Measures

We take reasonable technical and organisational measures to protect personal data from unauthorised access, alteration, or disclosure. These measures include:

• Encrypted data transmission (HTTPS) across our website.
• Access to personal data limited to staff with a need to process it.
• Regular review of data handling procedures.
• Breach notification procedures in accordance with PDPA requirements.

No method of transmission or storage is fully secure. In the event of a breach affecting your personal data, we will notify you in accordance with applicable PDPA obligations.

6. Cookies

Our website uses cookies to support basic functionality and to understand how visitors use the site. You can manage your cookie preferences through our Cookie Policy page, where essential, analytics, marketing, and preference cookies are each described and can be individually managed.

7. Your Rights Under the PDPA

As a data subject under Thai law, you have the following rights in relation to your personal data:

• Right to access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your personal data where there is no longer a lawful basis for processing.
• Right to data portability: to receive your data in a structured, commonly used format.
• Right to object: to object to processing based on legitimate interest.
• Right to withdraw consent: at any time, where processing is based on consent. Withdrawal does not affect prior processing.
• Right to lodge a complaint: with the Personal Data Protection Committee (PDPC) of Thailand.

To exercise these rights, contact us at privacy@aksornad. We will respond within 30 days.

8. Third-Party Links

Our website may contain links to external sites. Aksorn Advisory is not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policy of any external site you visit.

9. Children's Privacy

Our programmes and services are intended for professionals aged 18 and above. We do not knowingly collect personal data from individuals under 18. If we become aware that personal data from a minor has been submitted, it will be deleted promptly.

10. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated via notice on our website. The "Last Updated" date at the top of this document reflects the most recent revision. Continued use of our services after an update constitutes acceptance of the revised policy.

11. Contact and Data Controller

The data controller for personal data processed under this policy is: